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11:01 AM

The Tourism & Hospitality Diaries

Posted by Saleem Mukati

5 Hotel Internet Marketing Trends to watch out for in the next 5 years
5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing? The brea...

Is your job at risk? 2008 credit crunch in the hospitality industry
October 2008 has been a historic month for the global economy. Dramatic terminology that was previously alien to most hoteliers – sub-prime, toxic debts, dead cat bounce, bear market – is now being flaunted as if we are all market experts. There is...

XDRTB - Help fight the Tuberculosis Pandemic - Spread the story, Stop the disease
Something a little different on The Tourism & Hospitality Diaries...a story that can make a difference, just by the telling of it. A video that shows 37 extremely moving photos by James Nachtwey, to tell the story of extremely drug-resistant tuberculos...

Video: Building world class hotel brands: One person at a time
Brands play a big role in our decision making and identification process. Wikipedia clinically defines a Brand as “…a collection of images and ideas representing an economic producer; more specifically, it refers to the descriptive verbal attributes an...

Hotel Management Schools - GATE Nepal completes Swiss affiliation and ISO certification
Since we last reported on the new hotel management school on the block, GATE Nepal (The Global Academy of Tourism & Hospitality Education) has added to it’s repertoire of successes. GATE recently celebrated the official signing of an affiliation with S...

5 Web trends that will change Hotel Internet Marketing
5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing? The breakneck speed of tech evolution is inspiring (and often scary) but the two keywords that will set [...]

Future Hotel Trends - 8 Hotel Guest Demands that will shape hospitality
It is the year 2020. The past twelve years have been a flurry of development in the areas of design, nanotechnology, robotics, medicine, the internet, security and law. Contrary to popular opinion, the hotel industry has not been slow on the uptake. It’s been the decade of hospitality renaissance. A coming of age, an evolution [...]

Hotel eMarketing Muse - Creating an Internet Culture at Hotels
Hotel eMarketing and Internet ‘e’volution – Creating an Online Culture at Hotels Are you a hotel eMarketer looking for ways to better communicate, educate and develop the role at your property/ies? This article explores some of the issues surrounding these efforts, complemented by a dose of perspective and a generous helping of best practices, all garnished, [...]

Hotels Online - Where is all the Hospitality Viral Marketing?
Hotels (and the hospitality industry in general) may not be the quickest adopters of technology and “e” trends…but the industry has no shortage of creative and talented people. Branding and marketing is also cutting edge in the industry, especially with the new trends in luxury and lifestyle branding. So it’s quite dissapointing that hotels are yet to make a mark [...]

Hotel SEO - Search Engine Optimization Cons to watch out for
Search Engines refer a significant percentage of web direct bookings for hotels, both through paid search and natural search. SEO / Search Engine Optimization obviously has the most bang for the buck, as well designed websites ensure great SEO results and produce much better long term results. A lot of hotel companies, especially independent properties [

11:00 AM

Younghotelier.com: A Passion for People!

Posted by Saleem Mukati

Featured Blogs
The Tourism & Hospitality Diaries
Hotel eMarketer
YoungHotelier.com
Web Travel 2.0
Hotel Guest From Hell
Europe A la Carte
Home Based Travel Agent
Hotel Manager Talk


Recommended Sites

The Talent Jungle

YoungHotelier.com


Hot Hoteliers Networking


Hotel Guest From Hell


The Best Hotel School


Hotel eMarketing


Web 2.0, Travel 2.0


Hotelier Idol


Top 20 Hotel Jobs


eCornell Online



Welcome to the world of Hotel Blogging!
2008
Q3
Now find the best hospitality blog content!
Welcome to the revamped www.Hotelblogs.org, with a simpler, cleaner interface and instant, direct access to the best hotel, resort, restaruant, hospitality, tourism & travel blogs out there! Either click through on the live feeds below or use the advanced search feature to search all these blogs...in a snap!

Advanced Hotel Blog Search:Now search all hotel blogs together!


Hospitality Blog: The Tourism & Hospitality Diaries
Started in 2005, this blog features news, commentary and best practices from the hospitality & tourism industries, particularly hotels.

Latest Stories:

5 Hotel Internet Marketing Trends to watch out for in the next 5 years
5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing? The brea...

Is your job at risk? 2008 credit crunch in the hospitality industry
October 2008 has been a historic month for the global economy. Dramatic terminology that was previously alien to most hoteliers – sub-prime, toxic debts, dead cat bounce, bear market – is now being flaunted as if we are all market experts. There is...

XDRTB - Help fight the Tuberculosis Pandemic - Spread the story, Stop the disease
Something a little different on The Tourism & Hospitality Diaries...a story that can make a difference, just by the telling of it. A video that shows 37 extremely moving photos by James Nachtwey, to tell the story of extremely drug-resistant tuberculos...

Video: Building world class hotel brands: One person at a time
Brands play a big role in our decision making and identification process. Wikipedia clinically defines a Brand as “…a collection of images and ideas representing an economic producer; more specifically, it refers to the descriptive verbal attributes an...

Hotel Management Schools - GATE Nepal completes Swiss affiliation and ISO certification
Since we last reported on the new hotel management school on the block, GATE Nepal (The Global Academy of Tourism & Hospitality Education) has added to it’s repertoire of successes. GATE recently celebrated the official signing of an affiliation with S...


Hotel eMarketing Blog / Online Internet Marketing Blog / eCommerce Blog: Hotel eMarketer
This blog features an insider look and best practices from the world of hotel / hospitality emarketing. Overs a variety of topics related ebusiness, ecommerce, online markting, internet marketing and web strategy.

Latest Stories:

5 Web trends that will change Hotel Internet Marketing
5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing? The breakneck speed of tech evolution is inspiring (and often scary) but the two keywords that will set [...]

Future Hotel Trends - 8 Hotel Guest Demands that will shape hospitality
It is the year 2020. The past twelve years have been a flurry of development in the areas of design, nanotechnology, robotics, medicine, the internet, security and law. Contrary to popular opinion, the hotel industry has not been slow on the uptake. It’s been the decade of hospitality renaissance. A coming of age, an evolution [...]

Hotel eMarketing Muse - Creating an Internet Culture at Hotels
Hotel eMarketing and Internet ‘e’volution – Creating an Online Culture at Hotels Are you a hotel eMarketer looking for ways to better communicate, educate and develop the role at your property/ies? This article explores some of the issues surrounding these efforts, complemented by a dose of perspective and a generous helping of best practices, all garnished, [...]

Hotels Online - Where is all the Hospitality Viral Marketing?
Hotels (and the hospitality industry in general) may not be the quickest adopters of technology and “e” trends…but the industry has no shortage of creative and talented people. Branding and marketing is also cutting edge in the industry, especially with the new trends in luxury and lifestyle branding. So it’s quite dissapointing that hotels are yet to make a mark [...]

Hotel SEO - Search Engine Optimization Cons to watch out for
Search Engines refer a significant percentage of web direct bookings for hotels, both through paid search and natural search. SEO / Search Engine Optimization obviously has the most bang for the buck, as well designed websites ensure great SEO results and produce much better long term results. A lot of hotel companies, especially independent properties [...]


Hotelier Blog: Younghotelier.com: A Passion for People!
Started in 2007, this site features video interviews with hoteliers, hotel concepts, hotelier humor and a discussion forum.

Latest Stories:

5 Future Developments that will revolutionize Online Hotel Marketing
“For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing? The breakneck speed of tech evolution is inspiring (and often scary) but the two keywords that will set winning developments apart from the ‘also ran’ are ‘love’ [...]




Building world class hotel brands - The importance of Service Culture
Brands play a big role in our decision making and identification process. But just what IS a brand? Wikipedia clinically defines a Brand as “…a collection of images and ideas representing an economic producer; more specifically, it refers to the descriptive verbal attributes and concrete symbols such as a name, logo, slogan, and design scheme that convey [...]




Habits of a Highly Successful Hotel Brand Trainer
What are some of the key habits of a highly successful hotel brand trainer? João Marcelo Rocco, who is the Director, Service Culture for Starwood Hotels & Resorts in Europe, Africa & the Middle East tells us what he thinks is key:




YoungHotelier.com makes the cover of Weekend Magazine
We’re very proud to announce that YoungHotelier.com has been featured on Khaleej Time’s WEEKEND Magazine as a cover feature story! The story was released in the Friday 26th September, 2008 issue and can be downloaded in PDF format here (2MB): YoungHotelier.com Cover Story Here is the text content of the story, re-produced from it’s original source on Khaleej Time’s website: To [...]




Hotelier Vision 2020 - Hotels of the Future defined by Hotel Guests
It is the year 2020. The past twelve years have been a flurry of development in the areas of design, nanotechnology, robotics, medicine, the internet, security and law. Contrary to popular opinion, the hotel industry has not been slow on the uptake. It’s been the decade of hospitality renaissance. A coming of age, an evolution [...]

10:59 AM

Web 2.0 and Travel 2.0

Posted by Saleem Mukati

Future trends in Hotel Web Marketing and User Internet Experience
5 Future Developments that will revolutionize Online Hotel Marketing: “For tomorrow belongs to the people who prepare for it today”, says a famous proverb…and what better fit to apply this than in the world of technology and marketing? The breakneck speed of tech evolution is inspiring (and often scary) but the two keywords that will set [...]

Hotel Experiences of the Future - Meet the hotel guest of 2020
It is the year 2020. The past twelve years have been a flurry of development in the areas of design, nanotechnology, robotics, medicine, the internet, security and law. Contrary to popular opinion, the hotel industry has not been slow on the uptake. It’s been the decade of hospitality renaissance. A coming of age, an evolution [...]

Business ethics in eCommerce and eMarketing
Humane Touch of the Virtual Reality: During my years of teaching English and Latin literatures, one of the favorite books my students loved to discuss is “The Prince” of Machiavelli. They always remember the line, “The end justifies the means.” Even until now, whenever I got a chance to talk to anyone of them, they [...]

Hotel Internet Marketing - Moving beyond just marketing Hotel Rooms online
“We’ve come a long way, baby” claimed a high-spirited pop idol not so long ago, following up on the claim with an equally upbeat track. And so we have…in the world of Internet Marketing too. From the age of information (think glorified electronic brochure) on the web to the world of snappy online transactions…we’ve now [...]

The Challenge that Virtual Relationships present in Online Hotel Marketing
Researchers say that the internet is the very encapsulation of ‘one-to-one’ marketing and, as such, gives a hotel the ability to establish enduring relationships with individual customers. But others think that internet will encourage disloyalty with the comparability with the competitions’ offering is ‘just a click away’. Would really be ‘virtual contacts’ build a good business

10:58 AM

Hotel Guest from Hell

Posted by Saleem Mukati

This is a site for hoteliers, restaurateurs and those in the service and hospitality industry. Itbs about time we had some place WE could review guests, sound offb&and just take solace in the fact that we all have bad days where we have to deal with these characters.

Latest Stories:

What about us poor hoteliers?
A site created to share stories about those guests that can only be labelled "from hell".

The Real World of a Hotelier
Here is an old but funny description that’s been floating around the internet, of what an ideal hotelier must be… (By Rolf Oppenheim) AN HOTELIER MUST BE: A DIPLOMAT A DEMOCRAT AN AUTOCRAT AN ACROBAT AND… A DOORMAT. He must have the facility to entertain Prime Ministers, Princes of industry, pickpockets, gamblers, bookmakers, pirates, philanthropists, posies and prudes. He must be on both sides of [...]

Hotels and Hospitality: Taming the Guest from Hell
By Steven Ferry, Chairman, the International Institute of Modern Butlers Back in 2006, the concept of the Guest from Hell was introduced to the industry in two articles entitled Besting and then Muzzling the Guest from Hell published by several industry organs. The feedback demonstrated strong support for the idea of an international database for the [...]

Hotels and Hospitality: Muzzling the Guest from Hell
By Steven Ferry, Chairman, the International Institute of Modern Butlers If response to an article is anything to go by, the recent one about Besting the Guest from Hell hit the spot for a number of readers. Who hasn’t had a run-in with a guest from hell and, following the dictum, “The Guest is Always Right [...]

Hotels and Hospitality: Besting the Guest From Hell
By Steven Ferry, Chairman, the International Institute of Modern Butlers “You call this a five star-hotel?” I’ve been in Motel 6’s that provided better service. You people are all the same, slipping service standards and all you are interested in is tips. It’s freezing in here, the A/C doesn’t work, the bed’s too small, the pl

10:57 AM

Travel Blog: Europe A La Carte Blog

Posted by Saleem Mukati

travel video. You upload your travel video and if anything catches the Lonely Planet teams eye they’ll contact the maker to offer the maker a $500 deal to license their travel video for use by Lonely Planet and their partners. It’s hard to gauge what [...]

Get ready for Beaujolias Nouveau 2008
© jetalone Beaujolais Nouveau 2008 will be launched on the 20 November 2008, at one minute after midnight, as is the tradition on the 3rd Thursday of November. This grapes for this year’s production were harvested in September, so the wine is pretty light, not having much time to mature. This years vintage is forecast to [...]

Glasgow in Lonely Planet’s top 10 cities 2009
Glasgow has been named as one of the top cities to Visit in the Lonely Planet’s recent Best in Travel 2009 book. Glasgow is the only city in the UK to be named in the ten Top Cities. Science Mall and Glasgow Tower © bruce89 Now I have to admit some bias here, as although I’m Scottish, [...]

Anna vs Wizzair
Wizzair and me, we’re not getting along too well. We’ve never been close, but these days things are bad. Really bad. I’d successfully avoided flying Wizzair whenever possible, but last week I had no choice. It’s the only airline flying directly from Skavsta (which pretends to be Stockholm) to Gdańsk (which is actually in Gdańsk – [...]

Europe a la Carte featured on front page of Money Guardian
This morning’s lead story on Guardian Money talks about the increased awareness of Visa Electron card with comment from me and a link to Europe a la Carte. The Saturday Guardian Money picked up on my recent article about how to avoid Ryanair’s tripling of debit card fees by paying fee free with

10:52 AM

Home-Based Travel Agent

Posted by Saleem Mukati

Male-reproductive-organ pumps? Passports? Luggage? Money? How are people forgetting these things? I am surprised how people assume it is the hotel’s fault for these things being left behind and that there is no chance the guest is wrong and left the items elsewhere. When the item doesn’t show up, the thought does creep up about whether or not the guest is trying to scam you. “Hi, yes, um..my name is Mr. Smith and I stayed in room 211 last night. I left $150 on the bed-side table, can you mail it back to me?” One of the most common lines I hear from guests regarding lost-and-found is “I don’t want to point fingers at the staff, but I know exactly where I left it.” Well then you shouldn’t have left it there! Take some responsibility and chalk the loss up to irresponsibility. I am not saying every employee is perfect, but most 20+ year-employees are not going to risk their job on a phone charger.
FYI- never tell a guest you have their item just because you see it logged, make sure you physically have the item first. Otherwise it may cost the hotel $600 and earn you a trip to the GM’s office.